Established in 2001 by three enthusiastic university students, Xentech is an Adelaide based company that offers IT consultancy and support to a large and ever-expanding client base, comprised mainly of small to medium-sized businesses.
In December 2003, Xentech decided to centralise their operations by moving into the heart of the Adelaide CBD in response the customer demands. In 2012, the year of change, we have moved to our bigger and better premises at 42-44 Stepney Street, Stepney. The move is the direct result of steady expansion and a striving to provide better support and reliability of service to our clients. This expansion has enabled us to provide and maintain a service commitment that is second to none.
The key to Xentech's success is a strong sense of commitment, cooperation and market relations with customers a suppliers alike. Xentech differentiates itself in the IT industry through its vast variety of skills gained through years of industry experience and independent university study. We are able to offer products and services in almost every technology, from programming and web-design to large-scale and distributed networking, server configuration, custom Internet setup and Internet telephony. Constant research and development means we can guarantee a full comprehensive understanding of available products and their associated expenses, allowing Xentech to provide cost effective solutions to all clients.
Google Apps is a cloud-based productivity suite that gives you everything need to do your best work, together in one package that works seamlessly from your computer, phone or tablet. Chosen by millions of businesses in all industries, all over the world.
Xentech has been migrating small to medium sized businesses across Australia from Microsoft Exchange or other server into the new Google Apps. Our clients could not be happier with the results, and our team have a smooth and cost effective transition minimizing downtime and other outages. Clients enjoy the freedom of operating from any location at any time while because able to remove their costly servers and Microsoft licenses. Some of our favorite Google Apps products are:
Business email @yourcompany.com Professional, ad-free email with 30GB of inbox storage and 24/7 support. Compatible with Microsoft Outlook and other email clients.
Meet face-to-face with anyone, anywhere Connect via text chats, voice calls or HD video calls with built-in screen sharing. Save money and time on travel, but still get all the benefits of face-to-face contact.
Easy scheduling for teams Spend less time planning and more time doing with shareable calendars that integrate seamlessly with Gmail, Drive and Hangouts so you always know what's next.
Secure online storage Keep all your files in one place and always have the most up-to-date version wherever you are. Automatically sync files from your desktop and have access across your devices.
Word processing for teams Create and edit text documents, spreadsheets and slideshows from any smart device. Multiple people can work in the same document at the same time, and changes are saved automatically.
Archiving and compliance Manage, retain, search and export your organization's email and on-the-record chats. Vault is included exclusively with our Google Apps Unlimited plan.
We supply and host custom company email & more with Google for work. A domain-based email address, like firstname.lastname@example.org, makes you look more professional with customers and promotes your website and company. In fact, customers are 12 times more likely to use a company with a professional looking email address.
Did you know that customers are 12x more likely to choose a business with a professional email address? With a memorable, domain-name based email address, youâ€™ll be promoting your company with every email. You can even create additional email distribution lists - like email@example.com or firstname.lastname@example.org that deliver messages to your inbox or to a group of selected employees.
All you need to do your best work, together in one package that works seamlessly from your computer, phone or tablet. Always have all of you emails, contacts, and appointments at your fingertips. Gmail from Xentech email and calendar services also work with Outlook, Apple Mail, Android and iPhone. Never miss an appointment again!
You get a lot of important emails, we know. Thatâ€™s why our email hosting solution has ever-expanding storage for your emails, contacts and shared calendars. This way, you will never have to delete emails, and youâ€™ll always have room left for the next one.
With Gmail from Xentech, peace of mind is also included. Our email solution is backed by Googleâ€™s 99.9% uptime guarantee and our world-renowned support. Youâ€™ll feel confident knowing our expert team here at Xentech are powering your email.
The tech support team works out of their dedicated workshop, where they can be found answering tech support phone calls or with screw driver in hand upgrading machines or fixing hardware problems.
In Addition to phone support for all our customers, we can also fix urgent problems via remote access. This solution saves you time and money in avoiding callouts and downtime, essential for every business.
Along with basic support, Xentech offer support agreements for your business. Xentech offer two main support options, a Service Level Agreement (SLA) or Pay As You Go (PAYG) We are very flexible when it comes to Service Level Agreements to suit what your business needs and have more of a personal approach to working our what’s best for you. If you don’t think you need this level of support, no problems, we can accommodate you on a PAGY plan.
With all our service level agreements, our customers will receive:
- Regular updates of software outside business hours
- Ongoing consulting of network and computer issues
- Recommendations of future planning of their hardware and software
- Remote and onsite technical support
- and anything the customer wants to include.
Generally a Service level agreement will save your business money. With regular maintenance to your system, downtime and system failures are few. Please contact us to discuss what we can do to make your business run efficiently and without the worry of IT letting you down.
Xentech Computers can provide a scalable network solution to ensure that you get the right network for your organisation, especially one that has the flexibility to grow with you and your business. We are experienced in offering Network Services to small and medium organisations throughout the Adelaide region.
We design and setup office networking setup with a focus on reliability. Businesses Xentech to implement computer networking setups which can't afford to fail.
There is no network too big or too small for Xentech to design, we are experienced Network architects and a one stop shop for office networking. We provide the cabling, the hardware (routers, modems etc), design and installation of the network and ongoing support & maintenance.
Like most technology these days, video surveillance is going digital. We can offer a system that is easier to use, better video quality and cheaper on cabling costs. Our systems can also be remotely viewed from your phone or tablet when needed. If you ever need to add more cameras to the system, a license and camera is the only outlay required. Most systems will require more hardware to adapt.
VOIP has been around for a while, popularised by services like Skype. But as a business using a solution like Skype isn't practical. What the market has been waiting for is a solution which works just like your traditional PABX powered phone network, but uses the internet to power your calls rather than a traditional telecom.
This solution is now available and Xentech has been rolling out the latest VOIP telephone networks to clients with great success.
All kinds of options are available, from standalone wireless VOIP phones to complete replacements for your traditional telephone system. We can even link multiple geographically separated offices together with an internal phone network.
Does your computer fail to power on? Or the operating system isn’t loading all the way? Our computer experts will diagnose it, test all your parts and operating system to determine the exact issue and repair cost. We are computer experts at determining all computer issues.
This may be as simple as replacing the power supply, battery, charger or RAM. Or you may have some critical motherboard, laptop jack, component failure. We do all of the above and are happy to provide a free diagnostic to determine why your computer won’t power on.
In this case, there’s a little bit more hope in that it’s not a serious catastrophe. You may have a Windows or Mac operating system corruption, PC virus infection, or hard drive issue. Let our PC and Mac repair specialists check this out for you.
This is usually a screen issue and we stock parts in-house for quick laptop screen replacements. Of course, this may also mean the inverter, video connector, or other display issues are present.
Please feel free to email us about any questions you may have or simply fill out the form below.